We, Us, Our, and Ours: Preferred Pronouns of Winning Organizations

Jack Paduntin, DBA

PUBLISHED:

February 18, 2025

We, Us, Our, and Ours: Preferred Pronouns of Winning Organizations


The Power of "We": Why Inclusion Drives Organizational Success

"When united, we stand" is not just a national motto—it applies to organizations as well. The word united signifies community with shared vision and goals. Unity of diversity can transcend personal interests and conflicts to focus on team and organizational success.


Peter Drucker, the father of modern management, emphasized that an organization's culture is a key ingredient for success. His focus is on the unity of people that help the organization not merely to survive but thrive. This unity is best cultivated through a culture of inclusion. Many organizations upholding inclusion as a core value can leverage it as a competitive advantage.


Drucker’s emphasis on people underscores the power of inclusion. Organizations that embrace diversity—bringing together individuals with varied backgrounds, experiences, and perspectives—are better equipped to care for their employees, customers, and the broader community. Such organizations naturally develop a heightened awareness of diverse business environments and are more responsive to evolving needs.


Why "We" and “Us” Matters

The language of inclusivity—"we" and "us"—shifts the focus from individual victories to collective success. Organizations that prioritize inclusion create environments where employees feel valued, heard, and empowered to contribute their best work, optimizing collaboration and innovation. Inclusion does not imply uniformity; rather, it acknowledges that conflict and differences can be strengths.


A collection of “I’s” does not equate a unified “we.” Overemphasizing the individual fosters division and competition rather than collaboration. A true “we” culture is intentional - built by transformational leaders who harness its power to elevate their organizations. When leaders move beyond a transactional approach and unlock people’s potential, they transform isolated contributions into a shared vision. This synergy unites individuals around common goals, amplifying collective achievement and driving meaningful impact.


Lessons Learned From Businesses

In addition to ethical considerations, promoting inclusion offers significant business advantages, optimize business decisions, and minimize decision mishaps.


Learning from contemporary and classic business cases, we are reminded of power of “we.” Research from Google's Project Aristotle revealed that teams composed of individuals with diverse backgrounds and experiences perform better in problem-solving. The study found that such diversity fosters improved collaboration, creativity, and decision-making, leading to stronger team dynamics and enhanced performance. This proves that a variety of viewpoints can result in more innovative solutions.


Conversely, in a classic example, a lack of diversity within a team can hinder business decisions and create a disconnect between the company and its customers. As a classic example, in the 1970s, Chevrolet launched the Nova in Mexico, but it suffered from poor sales. A significant reason for this was that "Nova" translates to "no va" in Spanish, meaning "doesn't go." This misalignment with cultural and linguistic nuances negatively affected the car's image in the Mexican market. A more diverse team could have helped prevent such a marketing misstep.


Shifting to a "We" Culture to Advance Success

Fostering an inclusive culture requires intentional leadership. Here are some key strategies:

  1. Use Inclusive Language – Leaders should be intentional use "we" instead of "I" in their communication and acknowledge collective achievements to reinforce shared success.
  2. Encourage Diverse Perspectives – Inclusive organizations must actively seek input from all team members, accept differences, and create a work environment where different voices are heard and valued.
  3. Build Psychological Safety – Employees should feel comfortable expressing ideas without fear of rejection. When people trust that their contributions matter, they are more likely to take part more authentically.
  4. Unite Teams With Shared Goals – A clear, collective vision aligns efforts across the organization, ensuring that success is not individual but a team-driven accomplishment.


As Peter Drucker taught, leadership is not about individual brilliance but about enabling people to achieve more together. Leaders can unleash potential of people to drive organizational success. The power of "we" can sustain strategic advantage, transforms workplaces, strengthens teams, and paves the way for a more successful and inclusive future.


Now, let us put "we," "us," "our," and "ours" into practice and unlock the full potential of ‘our’ teams and organizations.


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When Agile Scrum Meets Peter Drucker: Aligning Modern Method with Timeless Strategy Agile Scrum (scrum) is the primary methodology teams use to create value through quick and continuous delivery. What are the connections between the modern scrum framework and Peter Drucker's Theory of Business? Both frameworks function on different levels at first sight. Scrum functions at a tactical level, whereas the Theory of Business operates at a strategic level. Yet, examining the two frameworks uncovers key intersections supporting organizational agility and stability. Agile Scrum Methodology Scrum employs an iterative approach to product development. Teams complete product segments in “sprints” that typically span two to four weeks. Collaboration and continuous feedback are at the forefront of Scrum methodology, emphasizing adaptive responses to change (Schwaber & Sutherland, 2020). Scrum teams operate cross-functionally as self-directed units with the managers to make decisions and solve problems efficiently. Scrum fundamentally focuses on achieving the correct tasks rapidly and efficiently through transparency and ongoing enhancement (Beck et al., 2001). Drucker’s Theory of Business Peter Drucker’s Theory of Business provides a strategic framework organizations can use to achieve success. The theory argues that every successful organization is built on three assumptions: its environment, mission, and primary competencies. The organization achieves success when its assumptions align with reality. Business becomes vulnerable to failure if its fundamental assumptions do not align with reality. According to the Theory of Business, organizations must evaluate their foundational assumptions continuously. Businesses must continually assess if their foundational beliefs align with the surrounding environment to ensure their theory remains valid (Drucker, 1994). Where Scrum and Drucker’s Theory Connect Scrum and the Theory of Business function at distinct levels but share foundations in feedback mechanisms, adaptability principles, and customer-centric operations: • Continuous Improvement: The Scrum methodology includes iterative refinement through sprint reviews and retrospectives. According to Drucker, organizations must review their strategic assumptions to maintain viability (Drucker 1994). • Customer Centricity: Scrum uses direct user feedback to determine immediate development requirements (Beck et al. 2001), while Drucker advises leaders to predict future customer demands (Drucker, 2006). • Adaptability: Scrum, together with the Theory of Business, promotes the principles of learning and remaining responsive while being agile. Scrum functions at the project level, whereas Drucker operates at the organizational level. Scrum functions as the operational "how," delivering products quickly, while Drucker’s Theory of Business explains the strategic "why" behind product development initiatives. Conclusion Numerous organizations implement Scrum processes yet have not evaluated their overarching strategies. These organizations will master executing incorrect strategies without Drucker’s Theory of Business. A great strategy loses its potential value when it lacks agile implementation (Rigby et al. 2018). Organizations that merge Scrum with Drucker's Theory of Business establish a winning position for success. Organizations need to move efficiently to survive constant change and understand the purpose behind their movements. Scrum enables organizations to respond swiftly to changes, while Drucker’s Theory of Business empowers organizations to move with intent. Combining these frameworks creates a strong harmony between practical execution and strategic vision. References Beck, K., Beedle, M., van Bennekum, A., Cockburn, A., Cunningham, W., Fowler, M., ... & Thomas, D. (2001). Manifesto for Agile Software Development. Agile Alliance. https://agilemanifesto.org/ Drucker, P. F. (1994). The theory of the business. Harvard Business Review, 72(5), 95–104. https://hbr.org/1994/09/the-theory-of-the-business Drucker, P. F. (2006). The effective executive: The definitive guide to getting the right things done. Harper Business. Rigby, D. K., Sutherland, J., & Noble, A. (2018). Agile at scale. Harvard Business Review, 96(3), 88–96. https://hbr.org/2018/05/agile-at-scale Schwaber, K., & Sutherland, J. (2020). The Scrum Guide™: The Definitive Guide to Scrum: The Rules of the Game. Scrum.org. https://scrumguides.org
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