Student Resources

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STUDENT RESOURCES

CAREER SERVICES

Whatever your career destination, the CiAM MBA takes you in the right direction. The economy worldwide is looking for management talent with a flair for innovation, a track record in teamwork, high standards of integrity, and entrepreneurial spirit to take leadership roles – just the resume that CIAM helps you build. Contact career.services@ciam.edu with any questions.

STUDENT REFERRALS

You play a tremendous role in introducing students to CIAM, as you not only represent real-life success stories but also know the benefits of CIAM better than anyone else. Did you know that some of our best students joined CIAM because they were recommended and referred to us? If you benefited from your time at CIAM, please help us share the good news.

Please email admissions@ciam.edu or call (626)300-1500, we will provide dedicated guidance and support throughout the application process.

Academic Policies

Attendance, Substantive Interaction and Participation

CIAM emphasizes the need for all students to attend classes on a regular and consistent basis. Students are expected to maintain attendance in all courses as it is reflected in their grade and the quality of their collaboration and participation with their student teams.  Students are required to report absences by e-mail to the instructor.

After a student accumulates three (3) or more nonconsecutive absences (in class or/and online combined), an instructor may assign the student a final failing “F” grade in the course.  If a student is absent for three (3) consecutive classes without pre-approval by the instructor or Dean, the student is deemed to have withdrawn as of the last class attended and will be assigned a “W” grade.  In the event a student anticipates a prolonged period of absence then, the student must contact the respective instructor(s) prior to the first missed class. The instructor may set up an alternate attendance plan with the student or assign a paper to compensate for the work missed because of the absence. This will be accomplished with the consent of the Dean to waive the withdrawal and/or the grade penalty. It should be noted that failure to make this contact and follow through with the decisions made at this time could result in the student receiving a grade of “F” or “W” in the class and would require reinstatement. If the student is achieving a grade of “B” or better in the class and has to take a third absence because of extenuating circumstances (on-ground or online), the student will be assigned an Incomplete “I” (please see policy on Incomplete Grades). The student is expected to pay the tuition when retaking the class with “F” or “W”.

CIAM requires students to engage in the attainment of the required course outcomes and objectives by requiring them to maintain attendance and substantively interact with faculty and fellow students through the submission of assignments and threaded discussions. Attendance for online classes is required and should be accomplished by the completion and participation in the required assignments: Discussion Board, writing assignments, experiential learning exercises and presentation videos. Students must complete at least one of the assignments on time, to be marked “present”. All assignments must be posted by the student through the Moodle learning platform by the posted deadline.  Instructors will respond and grade assignments within the evaluation response time schedule.  Under extenuating circumstances, the student must contact the instructor to make alternate arrangements for assignment submission.  This agreement must support the student’s ability to master the learning objectives and to complete all work within the course timeframe.  All students are expected to complete the course within the timeframe specified by the school.

The student must log in and complete the assignments for each week including threaded discussions. Online class participation starts with one (1) student answering the question posted by the instructor.  Other students then enter into the discussion to answer the main question and interact with each other. The instructor is expected to enter into the discussion at any time and students can continue to comment based on the instructor’s new comment. Since students will be graded on the basis of the quality of their contribution to the discussion, as well as the sum total of their participation in the discussion (substantive interaction).

 Students must progress through each course at a steady pace to ensure course completion with the time period required.   Students must submit assignments on schedule for review and interactive feedback by the instructor as required in the course syllabus.  Students are expected to submit their assignment by the deadlines posted in Moodle.  This allows students the opportunity to benefit from faculty feedback.

Late Assignment Policy

The purpose of the CIAM late assignment policy is to establish a fair, consistent, and transparent treatment of late submission of assessment tasks. Instructors may occasionally accept, without penalty, late assignments because of certain extenuating circumstances faced by students. In all cases, the student must inform the instructor of the extenuating circumstances before the due date of the assignment. If the student does not have extenuating circumstances the following penalties apply: Students who submit work up to one week late will receive a penalty of 10 percent applied to the grade achieved on the late assignment. Students who submit on the second week after the due date will receive a 20 percent deduction. Students who submit assignments more than two weeks late will receive a grade of zero. Consistent lateness in completing assignments by any student will be brought to the attention of the Dean by the instructor. The student at risk will be counseled by the Dean or the Dean’s designee.

Plagiarism

Plagiarism and cheating are not accepted under any circumstances. Academic dishonesty includes such things as cheating, inventing false information or citations, plagiarism and helping someone else commit an act of academic dishonesty. It usually involves an attempt by a student to show possession of a level of knowledge or skill that he/she does not possess. CIAM encourages the use of APA citations. The instructor may assign a lower grade at the minimum or the student can be placed on probation.

Student Grievance Policy

Student Grievance Policy Statement

Students should be free of unfair and improper action by any member of the CiAM community. A grievance may be initiated by a student when they believe that they have been subject to unjust action or denied their rights as stipulated in published school policies and State or Federal laws. Such action may be instituted by a student against a faculty or staff member and may seek redress through the Student Grievance Procedures as identified below.

Student Grievance Procedures

Academic Grievance

In most situations communication between the student and the faculty member can resolve an academic issue. It is important to address concerns with faculty either during the course or immediately after the conclusion of the course (within 3 days). If the issue is not resolved to the satisfaction of the student in this stage of the process, then the student should initiate the formal grievance process using the “Grievance Resolution Form” available on Canvas or from the Office of the Registrar to express his/her concern. All appeals or grievances must be submitted in writing to the Dean within two (2) weeks of the action causing the appeal or grievance. A student or any member of the public is not required to use CiAM’s internal process first. There are four levels of this process: The Professor, the Dean, the Chief Academic Officer, and finally the CiAM Conduct & Appeals Committee. If the instructor cannot resolve the problem, the matter should be referred to the Dean. The Dean has five (5) working days to address the issue. If one is needed, the Dean shall call a meeting or meetings with the parties involved. The instructor and the student will be afforded the opportunity to present evidence prior to his/her deliberations regarding the incident or complaint and the Dean shall distribute the findings/decisions to the professor and the student within five (5) working days after the meeting. If the issue is not resolved at the level of the Dean, the Chief Academic Officer will review the case and attempt to resolve the issue. If needed, the CiAM Conduct & Appeals Committee shall be the final institutional step in arbitrating the grievance and will resolve the issue forwarding their recommendations to the CAO for implement of any remediation. Complaints should be resolved within the thirty (30) days of the initial date on the Grievance Resolution Form.

Non-Academic Grievance

All complaints are viewed with the utmost seriousness and are treated in confidence, including those associated with bullying, racial and religious vilification, sexual harassment and unlawful discrimination allegations made by students. A student or any member of the public is not required to use CiAM’s internal process first. The Director of Campus Success or Title IX Coordinator has five (5) working days to resolve the issue (except in the case of Sexual Harassment, please refer to the Sexual Violence and Sexual Harassment Policy, for which the office has 60 days to investigate the matter).

Complaints may be formal or informal. The difference between the two is that an informal complaint is unwritten and often unofficial, whereas a formal complaint is documented and therefore official.

Administered Three Stage Process

  • First Stage of the Process: The complainant may initially raise an informal complaint (unwritten) with the Student Success Coordinator. Following receipt of the informal complaint, the issue will be reviewed by the Department Head within three (3) business days and a response will be provided to the complainant within five (5) business days. Depending on the nature of the complaint, the Department Head may choose to meet with other Directors to gain further information and resolution of the complaint raised. The Student Success coordinator will raise the complaint directly with the Director of Campus Success if the complaint is perceived to be of an extreme, threatening or criminal nature.
  • Second Stage of the Process: Should the complainant not be satisfied with the outcome, they may submit a formal complaint in writing. The complainant may choose to go directly to the formal second stage if they prefer. The formal written complaint must be received by the Student Success Coordinator within 10 business days of the complainant receiving feedback. The formal complaint will be reviewed and addressed within three (3) business days and a response will be provided to the complainant within five (5) business days.
  • Third Stage of the Process: If not satisfied with the decision of the Student Success Coordinator, the complainant may submit the complaint in writing to the Director of Campus Success within 10 business days of receipt of the formal complaint decision. The complaint will be addressed within 15 business days of receipt of the complaint, and a response will be given within 30 business days. Complaints should be resolved within 30 days of the initial date on the Grievance Resolution Form. 

Filing a Grievance

A student or any member of the public may file a complaint about this institution with the Bureau for Private Postsecondary Education (BPPE) by calling (888) 370-7589 toll-free or by completing a complaint form, which can be obtained on the bureau’s internet website at http://www.bppe.ca.gov/.

Additional Resources

ADDITIONAL RESOURCES

VOTER REGISTRATION INFORMATION

CIAM encourages students to register to vote. Registering and voting are important aspects of your rights and responsibilities as an informed citizen. The Higher Education Act Amendments of 1998 require universities to make a good faith effort to make registration forms available to you. The following information is provided to assist you in registering to vote either in California or in your home state. In order to vote, you must be a U.S. citizen and at least 18 years old at the time of the next election. As a college student, you may register either in California using your college residential address or at home using your permanent home address. When completing your voter registration form please note that P.O. boxes are not permitted as your residential/home address. California registration forms are available online at http://www.cavotes.org/vote/register/ (scroll down to "How to Register to Vote"). Forms are also available at post offices, libraries, city hall, or department of motor vehicle offices. You can also find registration forms at CIAM Campus Resources. For information regarding California registration deadlines please see the California State Board of Elections website: http://www.sos.ca.gov/elections/.

Make a Tuition Payment

MAKE A PAYMENT

Program fees can be paid in several ways: cash, credit card, check or wire transfer. If you have any questions, please contact the Cashier's Office.

  1. If you are a current student, you can make a tuition payment by logging into your student portal at: ciam.populiweb.com    
  2. If you are a potential student, you can start or login to your application and pay your application fee at: https://www.ciam.edu/apply-now

FORMS OF PAYMENT

Credit Card

We accept Visa, MasterCard, American Express, and Discover credit or debit cards. To pay, please log in to Populi

Check

Please make checks payable to the California Institute of Advanced Management and include the student's name, student ID number, and school term on the bottom.

Accepted check types include:

  • Cashier's check drawn on U.S. dollars from a U.S. bank
  • Personal check drawn on U.S. dollars from a U.S. bank
  • Traveler's checks in U.S. dollars

Bank Wire Transfer

To send a wire transfer payment, please email cashier@ciam.edu for instructions.